An important part of the service business is to off er a competent and sustainable spare parts supply. This service represents the quality of the core product and ensures the reliability and above all the durability of the entire plant or system. A professional and long-term spare parts supply service supports and encourages customers’ solid and quality-conscious decisions, especially in the investment-intensive sector of plant engineering. In the last few months, LTG AEROB® Filtration Solutions GmbH was able to make significant improvements to its service quality through numerous efforts.

In spare parts supply service, we distinguish between two classic cases. The first case is simply about delivering a spare part; the second case is about delivering and installing a spare part. Both processes begin with identifying the required parts and making an offer. The experts usually diagnose wear and tear or a preventive replacement and order the required parts. This often happens with
professional support from spare parts specialists at LTG AEROB® Filtration Solutions GmbH.

In the coming weeks, LTG AEROB Filtration Solutions will off er one more service to all of its customers: a spare parts catalogue, which facilitates the process of identifying spare parts. The catalogue also represents the entire range of services of LTG AEROB® Filtration Solutions GmbH and strengthens the company’s market presence.

The company, which has only recently been established in this constellation, highlights its strength of innovation and its unique selling point. The catalogue is the only one of its kind in this industrial sector. The volume supports local service and maintenance technicians and facilitates the processing of orders and contracts. It is written in two languages, German and English, and thus is a really helpful tool for many international customers in need of spare parts. Pictures of the spare parts simplify the search for the required items. The item descriptions and order numbers also help with choosing the right part.

Customers of LTG AEROB® Filtration Solutions GmbH all over the world benefit from the improved rate of identification and increased process reliability. Of course, the known contact persons are still here to provide practical advice and support. In months to come, this print catalogue will also be made available online. Existing customers will receive the new catalogue in the mail; new customers will receive it whenever new plants are put into operation.